Contact
Questions about a bike, a size, delivery or your free first service? Drop in at Carrer de Girona 64 or send a message and the team that sets up your bike will answer.
Bring your bike back after the first 300 km and we check brakes, gears and bolts at no cost.
Send us a message or call before you come, so we can plan a workshop slot for your bike. The first service after 300 km is free.
Come by Carrer de Girona 64 during opening hours and ask the team. If you have a specific model in mind, message us first and we will tell you what is in the shop that day.
Yes. Tell us your height, how far you ride and where you keep the bike, and we will suggest a model and frame size. In the shop or by message.
We answer messages during shop hours, Monday to Saturday, 10am to 8pm. Messages sent on Sunday get an answer on Monday.
Yes, across Spain by courier. Bikes arrive assembled and tuned in 2–3 days; accessories in 1–2 days, free over €75. More on the Delivery & returns page.
Write to hola@velourbano.es, call +40 763 108 698 or use the form. We serve Barcelona in the shop and all of Spain by delivery.